Özgür Yeşilyurt Yüngül graduated from the Department of Management Engineering at Istanbul Technical University in 1998. She began her career as a systems analyst at Logo Software; subsequently, she led numerous national and international transformation projects as a senior consultant and partner at Quattro Management Consulting. She joined Multinet Up in 2016 and served as the Chief Customer Experience Officer (CXO) between 2018 and 2022. Later, she worked at Gürmen Group—first as Human Resources Director and then as Chief Transformation Officer—leading organizational transformation, business excellence, and change programs.
Throughout her professional career spanning nearly 30 years, she has worked in Turkey, the Middle East, and the Turkic Republics across the fields of organizational transformation, people and culture, customer experience, process optimization, and digitalization. Adopting a holistic approach that integrates people, processes, and technology, Yüngül currently focuses particularly on the impact of artificial intelligence on organizations, leadership, and work models.

Today, as a Managing Partner at WSI Digital Consulting Services, she provides consultancy to organizations on their artificial intelligence and business transformation journeys, specifically from the perspectives of organization, leadership, and new work models. Yüngül is also a Board Member at Temiz.co and was a mentee in the 5th cohort of the "Women on Board Turkey" program. She has received various national awards for her work in employee and customer experience, technology integration, and transformation leadership.